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We have been having a 2 hour outage in west ryde...
The NBN outage website shows: they think there is no outage.
I couldn't find anywhere to raise a ticket for this.
It's working now.
The outage is still on going.
All 4 green lights are on -- on the black modem.
I've tried restarting the modems.
Please let me know where I can raise a ticket for this outage?
thanks,
It's working now.
Hi @whale , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.
To send a PM, please refer to this link: How do I private message (PM) in the community