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I'm moving out of my place and I need my net disconnected by 28th January, 2018. What's the process of disconnection and what would be my cheapest option (if there are cancellation fees involved)? Thanks!
Hi @tauqirahmed,
Welcome to the community !
I'd love to help and have one of our Account Specialists contact you to discuss the full details of cancellation.
Kindly PM me your account details (username/customer ID and your best contact number and preferred time today)
Cheers!
Hi Shane, please check your inbox. Thanks.
Hi @tauqirahmed,
Thanks for sending me your details. I will pass this to the relevant team and get back to you as soon as I got new update.
Cheers!
@Shane Nobody called today.
Hi @tauqirahmed,
Sorry for delayed response. I checked the case progress and I can see that one of our Account Specialists has been in touch with you to provide feedback on your cancellation request.
Let me know should you require further assistance.
Cheers!