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Why am i getting text messages about topping up prepaid

skozzy
Level 4

Why am I getting text messages about having $0 ballance on a Prepaid Plan.

I have 7.7gb of my 8gb left, I have $545 of my $550 calls (what a nice scam these value ratings are for mobile calls rates). As for money ballance there is $17 there and has been at that level since the transfer to this current plan.

 

1 REPLY 1
Shane
Moderator

Hi @skozzy ,

 

Let us help understand the charges on your mobile and rectify this ASAP. Could you shoot me a PM with your details?

 

How to send a PM? 

 

Regards,

 

Why am I getting text messages about having $0 ballance on a Prepaid Plan.

I have 7.7gb of my 8gb left, I have $545 of my $550 calls (what a nice scam these value ratings are for mobile calls rates). As for money ballance there is $17 there and has been at that level since the transfer to this current plan.