TPG Community

Get online support

Why did TPG send 25 copies of the same email. 1 every 5 minutes from 8.43 onwards

trisha
Level 2

Need to know why my email was sent 25 times, one every 5 minutes from 8.43. It has happened before but not 25 times.

1 REPLY 1
Shane
Moderator

Hi @trisha

 

Thanks for raising this to us. We'd like to confirm if you are using a 3rd party email client or our TPG post office. We'd love to help understand what caused this, please shoot me a private message with your TPG e-mail address together with the account details (Username/Customer ID and the address on file). We will raise this to our Postmaster for investigation.

 

How do I private message (PM) in the community

 

Regards,

 

 

Need to know why my email was sent 25 times, one every 5 minutes from 8.43. It has happened before but not 25 times.