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Why is the default setting for "Allowed Email Address" send to spam folder?

Brado
Level 3

So when using Mail Filter Setting to add an address to the ALLOWED Email Address filter the default choice is "Send to Spam Folder". Really? What is the point of even having have to chose an option. The choices are Spam Folder (Default)

Permantly Delete

Send to Inbox

 

Is this whats called an oxymoron?Allowed Email Address.pngAllowed Email Address dropdown.png

 

TPG, I would suggest removing the choice altogether as it is very easy to make a mistake if you are not paying attension. If you have a valid reason why you think we need this options for allowed email addresses that at least make the default "Send to Inbox"

 

1 REPLY 1
BasilDV
Moderator

Hi @Brado 

 

Thanks for raising this with us.

 

Upon checking, the default for 'Allowed Email Addresses' is send to 'INBOX'

 

 

Allowed.png

 

 

 

 

 

 

 

 

 

 

 

While the default for 'Blocked Email Addresses' is send to 'SPAM FOLDER'

 

 

Blocked.png

 

 

 

 

 

 

 

 

 

 

 

 

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BasilDV