Why my FTTN home address unchanged

[Carolle8]

I have updated my profile to new home address. But when I try to test the internet speed, the FTTN stilll shows my old address. Can you please tell me how to solve this problem?
Thanks

[BasilDV]

Hi @Carolle8 

Thanks for raising this to our attention.

We'd like to look into your account for better understanding of the sitiuation and see what we can do to resolve this as soon as possible.

Please send me a PM with your TPG Username or customer ID number.

BasilDV