Wifi not working

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chingfoo73
Level 2
The wifi light is not on after a few restart of modem
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Accepted Solutions
BasilDV
Moderator

Hi @chingfoo73

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The WiFi of the modem/router was Off, which is why it is not working. The WiFi service worked after pressing the WLAN/WiFi button.

 

Let us know if you need further assistance.

BasilDV

View solution in original post

1 REPLY 1
BasilDV
Moderator

Hi @chingfoo73

 

Welcome to the Community!

 

We were able to locate your account using your community details and understand that you've been in touch with our Tech team.

The WiFi of the modem/router was Off, which is why it is not working. The WiFi service worked after pressing the WLAN/WiFi button.

 

Let us know if you need further assistance.

BasilDV

View solution in original post