I am using 2.4GHz for home use.
I have a Broadband plan SL Bundle 100.
I only ever have up to one band of network - and very slow connnection on my PC, am having to use mobile phone personal hotspot to get good coverage on my PC. SHouldny happen with this type of bundle?
I have tried changing channels. I was on Channel 11 and have changed to 6, with no improvement.
I live in a house, not apartment.
What can I do?
We've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account.
To send a PM, please refer to this link: How do I private message (PM) in the community