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Please cancel my Internet account

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Level 1

Hi There,


I have churned to another provider and I need to cancel my TPG account. I dont want to speak to anyone, I just want to cancel my account. I am out of contract. I understand you need this in writing, please send me the details of what I need to do.





Hi @BigSigh,


Welcome to TPG Community.


Sorry to know that you've decided to cancel your service.


I've searched for your account using your Community details and was able to find a match.


We require our customers to send written cancelation notices via email. A message has now been sent to you on the email address registered on your account for further instructions.


Should you need further assistance, please let us know.