TPG Community

Get online support

Wrong internet plan given

zakiah123
Level 2
I just upgraded from the 50 Mbps plan to the 100 Mbps.
Received a confirmation to say that my NBN plan change has been completed and restarted the router a number of times, however the speeds i'm getting identical to what i had previously on the 50 Mbps plan.
1 REPLY 1
alanguide
Level 7

Was the plan change associated with a connection change to FTTP?