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Your newly installed broadband equipment is waiting to be automatically configured

merukulla2000
Level 2
I have waited for 1 hr to get the internet, and I have done the reboot but still facing the issue
1 REPLY 1
Ahra_G
Moderator

Hi @merukulla2000

 

Welcome to Community! 

 

I've since located your account using your Community details and ran remote tests.

 

There are instances that the auto-configuration of the modem takes sometime hence the wait for the internet to connect but we're glad that it's working now. 

 

Should you still require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support

 

Thanks!