Get online support
Hi @merukulla2000,
Welcome to Community!
I've since located your account using your Community details and ran remote tests.
There are instances that the auto-configuration of the modem takes sometime hence the wait for the internet to connect but we're glad that it's working now.
Should you still require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
Thanks!