THE GOOD:
Last week migrated from TPG ADSL to NBN100 with phone
NBN installed and tested as working
TPG supplied modem/router installed connected and working
Desktop PC cabled directly to modem/router ethernet port - connected and works - network is UP
Desktop PC wifi connected to modem/router tested and works - network CONNECTED
General internet connectivity works per normal with either ethernet or wifi connection - nice and FAST
THE BAD:
Speedtest.net site loads up but after clicking START it fails to find server and times out
Youtube.com page loads and can search for content but content will not play - blank black player screen with Loading Icon rotating . . .
TROUBLESHOOTING:
> try both Chrome and Edge - neither works
> completely disabled PC Antivrus & Security - still NO GOOD
> switch PC between ethernet and wifi connection to modem/router - still NO GOOD, neither works
> PING/TRACE/DNS Lookup of youtube and speedtest.net all WORK
> disable firewall in modem/router - still NO GOOD
*
> switch PC to wifi, disconnect from modem/router, connect to a smartphone wifi Hotspot on Telstra 4G bypassing TPG and NBN and EVERYTHING WORKS - speedtest runs and can play Youtube contest as normal
** Tried for 2 hours to talk with TPG support - ON HOLD **
What Have I missed here ???
Peter
