Get online support
Hi Riezl, I sent the screenshots to Basil in a PM.
Hi @Sil3ent, are you able to PM me the screenshots instead?
Hi Riezl,
Sure, I have sent you a PM.
Thank you.
Hi @Sil3ent,
Thanks for sending us your details. We will have this investigated and updates will be provided within 24-48hrs.
Cheers!
Hi @Sil3ent
We understand that you were able to reach our Tech team yesterday and guided you with the configuration of the modem. The internet is already working and we would like to know if the ping issue has been resolved?
Kind regards,
BasilDV