can't send emails

dougi
Level 2

I haven't been able to reliably send emails on any platform for 2 days. I see others have been having similar problems.  No settings were changed before the problems started.  I have re-installed mail accounts and changed TPG mail passwords with no effect.  When resetting up an account, often has trouble contacting the outgoing tpg smtp server.  Can you investigate and fix please.

2 REPLIES 2
dougi
Level 2

ps username is XXXXXX.

BasilDV
Moderator

Hi @dougi

 

Thanks for reaching out.

 

We've edited your post as it contains your account details. Please avoid posting any account or personal details online as it may compromise your account security.

 

What's the error message that you received every time you sent an email?

Are you able to receive emails?

 

BasilDV