can't send emails

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Level 1d

I read many community answers about this problem..

I went overseas for some months and failed to send emails.

Back to Australia, I changed password twice, still not working.

I can send through our TPG webmail.

My username: pphat

email address: pphat@tpg.com.au

I think my outgoing mail is blocked.

Thanks

2 REPLIES 2
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Moderator

Hello ,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.

I have also attached a link how to setup email in Outlook and IOs or Android devices.

https://community.tpg.com.au/t5/Broadband-Internet/Setting-Up-TPG-Email-for-Microsoft-Outlook-2016/m...

https://community.tpg.com.au/t5/SIM-Only-Plans/Setting-up-email-on-your-iPhone-and-Android-phones/m-...
I will reply if you still need assistance ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download

 

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Level 1d

Thanks for your quick answer.

username: pphat

Full name: VAN-PHAT TRINH

Full address: 23 Commercial Road, Salisbury, SA 5108

DOB: 20/03/1945

I have spent a lot of time to fix it following many suggestions online but failed. In the past I just changed password and it worked. 

 

thanks again,

Have a nice day.