Hi @Grid
We are saddened that you consider discontinuing your service with us.
We tried to locate your account using your community details to no avail.
We'd like to arrange a call from our Accounts team to discuss the process and make sure that the request is coming from the owner of the account.
Please send us a PM with your TPG username or customer ID number along with your preferred time and best number to be contacted.
How do I private message (PM) in the community
BasilDV
