cancellation!!!

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Level 1

I've tried to call TPG and wating online more than 2 hours many times, and i have been waiting for online service many times, sometimes more that 3 hours, but also been shifted by TPG to another division without sovling a simple problem, the expereince over past 2 weeks was very frustrating, and it's just a simple request, just cancel my account as i'm moving out!

1 REPLY 1
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Moderator

Hi @iris 

Before cancelling, do you mind is there anything i can assist you with?

You can post here or PM for a private discussion about your service.

There is also a new ''TPG Mobile APP" to help you with a lot of things, via the app.
https://www.tpg.com.au/download


Kind regards,
David_M