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We'll forward this to our Engineering Team.
Hi @montybatton, upon checking, an NBN technician has been booked for Monday, 08 February 2021, 8:00 AM - 12:00 PM to further investigate and resolve the issue.
The technician has just been. Back in action!!!!
It turns out it was a corroded telephone lead - salt air with the proximity to the ocean. He replaced the lead and back to normal. So anyone living near the beach, try replacing the telephone lead if this happens.