I was put on an 18 month plan for adsl2 and home phone bundle. how much will it cost me to change to a no lock in contract. ive tried calling but no answer on yourm phones, just on hold after the automated system responds
Normally, if you opted for a no lock-in contract, you need to settle $99.95 for the set up fee. I can have one of our Accounts Specialists to contact you and discuss your options regarding switching to a no lock-in plan.
May I know your most convenient time to receive a call so I can organise a contact to be made?
I have responded to your private message but still awaiting your response.
There are 2 contract terms:
You may refer to this link on our website: https://www.tpg.com.au/adsl#section2
Since you will be switching to a no lock-in contract, you have to return the modem otherwise you will be charged $99.95 for the modem, plus the $20 difference for the set-up fee.
Furthermore, the modem you currently have will only work for an ADSL service.