Good day @5947905,
Welcome to TPG Community!
To transfer the account to your friend, you need to fill up the Change of Ownership from on this link.
Once you fill up the COO form, you need to send it to us via Fax on 02 9850 0813 or email our admin at firstname.lastname@example.org.
Please let us know once you are done and we will chase this with our admin to make sure that this will be processed.