hi! my adsl constantly drops out I'm talking all day everyday. Usually lasts about 2 or 3 minutes then cuts out i cant even use wifi on my phone anymore as i cant do anything without loading constantly
watching streaming services is almost impossible due to constant cutting out
please help me to resolve this issue
Welcome to the Community!
Before attempting the troubleshooting steps, we recommend that you do the following below.
If you are still unable to connect to the Internet, you can proceed with the troubleshooting steps indicated on this link: https://www.tpg.com.au/support/problems_connect_internet.php.
In your case, we've tested the line and was not able to detect any fault within the copper network and the modem shows a stable connection as of the moment. We've also checked your address and the NBN technology is already available for you.
We've created an article that will guide you in choosing the best NBN plan.
We recommend to process the change from ADSL to NBN, while the copper line is active to avoid delays or service disruption.
You may contact our Change of Plan team for further discussion here.