email forwarding

tguypicknowl
Level 2

I had my @picknowl.com.au email address forwarded to xxxxxxx@tpg.com.au since TPG took over Chariot. I opted to migrate to Messaging Company recently. As of Fri 15/9/23 the forwarding has stopped. None of my @picknowl emails get to me. I have established that the @TPG box is working but that is not an email address that I use. I now undertsand from TPG support staff that the migration to Messaging Company has started! It seems to me that the migration has broken the forwarding I had. How do I get TPG to fix it???

 

1 REPLY 1
BasilDV
Moderator

Hi @tguypicknowl 

 

We've edited your post as it contains your account details.

Please avoid posting any personal or account information on a public thread as it may compromise your security.

 

Send us a private message with your account details for further checking.

 

BasilDV