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I do not understand anything about threads. Could you please explain what it is all about, you mention about single thread
Hi @doreen,
An (email) thread is a group of related email messages composed of replies or forwards of the original email. The messages are most commonly organized in chronological order and participants may refer to or re-post snippets from earlier email messages
In relation to your post on from this link: e mails are unreadable; there is a possibility that this has something to do with the 'View' section of your email.
What is the email client you are currently using?
Regards,
Ahra_G