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high latency and high ping

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Level 1a

i been dealing with this issue for last 1 month about internet speed latency and high ping ..

i m with tpg nbn 100 i call so may times send them email but still they not reslove the problem..

i  got some of my friends they with tpg before and they told me about they not gonna reslove the problem ..

is there anyone having same issue ..

pleaae sugges

1 REPLY 1
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Moderator

Hi @ansh0806 ,

Welcome to the community,

From our system , we can see your service is working fine.

May I know how many device are you using and is it wired or wireless?

Could you pls also run 3x speed test from http://tpg.speedtestcustom.com/ and paste the result so I can check find out the issue.

Regards,

Sajal