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i cant receive from a hotmail email account which is samanthabond78@hotmail.com

billsuebond
Level 2

I can't receive from a hotmail email account which is samanthabond78@hotmail.com

I can send to this email ok

Anyone got any idea of a solution

2 REPLIES 2
Joseph_D
Moderator

@billsuebond Hi! I'm sorry to read that you are having issues with your email. If your issue is receiving email from this person via your TPG email, please log in to https://postoffice.tpg.com.au/advanced/postoffice/login.php using your TPG username and password. Check Mail Filtering under settings.

Deccas
Level 3

Check your junk mail folder, it may be going in there.