last night i got a same problem and i used windows internet troubleshooting and it said u have to shut ur modem down for 10s and restart then should fix it, it never happend before, can u guys check that for me?
For customers experiencing any issues with their ADSL and NBN service, we recommend the best thing to do first is check if there's an outage on the network.
If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support.
We tried to search for your account using your community details to no avail. Please send me a PM with your TPG username or customer ID number if you need further assistance.