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Hi @kidrok1963,
Welcome to TPG Community!
We were able to locate your account using your community details and have seen that this is a new order.
You've ordered the ADSL2+ service on the 6th of March which is 8 days ago. The installation timeframe of ADSL2+ is 10 to 20 working days and the schedule for the technician visit is on the 15th of March between 8AM-12PM, which is within the given time frame.
Further updates will be provided via E-mail or SMS/Phone call.
Should you require further assistance, please let us know.
Kind regards,
BasilDV