internet is down again.

[mattbarkerart]

Hi there, our nbn100 is down again at out property.
DSL and internet light is out on router. Usual problem. We've tried restarting multiple times, and there's no outages detected on your website

Can we please get this repaired again asap.

Matt Barker

[BasilDV]

Hi @mattbarkerart

Thanks for raising this with us.

We checked the account and understand that you've been in touch with our Tech team.

The case has been raised to our Engineers for further investigation.

Updates will be provided via SMS or phone call within 24 to 48 hours as soon as it becomes available.

BasilDV

[Shane_in_oz]

Seems like a common problem

[Anonymous]

I responded to your initial post located here .

I can confirm that the service is now working and connected for 11h 44m.

Let me know should you require further assistance.

Regards,

Seems like a common problem