internet service is offline

[karysclayton]

Hi, my internet service is offline
No outstanding bills
No nbn issues in my area
Please help

[BasilDV]

Hi @karysclayton 

What have you attempted thus far in terms of troubleshooting?

If your service is not affected by an outage and you have previously conducted the basic reboot and cable check, please send us a private message with your account information so that we can perform additional line testing.

BasilDV