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keep getting disconnected in peak hours

DK20191111
Level 3

it was happening since last week, expecailly in the strong windy days.

the internet light from the router is not on or red (green when it is normal)

it was annoying and frustrated in gaming. 

price goes up but stability goes down

1 REPLY 1
BasilDV
Moderator

Hi @DK20191111

 

We'd like to run some tests and see what we can do to improve your service.

 

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV