lost router login

nekobear
Level 2

it seems we have been locked out of our router. how can we regain access to it? none of the passwords or usernames are working. how can we fix this?

1 REPLY 1
Shane
Moderator

Hi @nekobear,

Welcome to the community!

The other way to retrieve the router's log-in password is to do a hard-reset / factory reset.

I would love to provide you the instructions.

What brand of modem/router and model number you have?
 

Regards,