mail marked as spam

kms3
Level 2

Why are my emails being marked as spam? I use mac mail and a tpg smpt. mail is hosted elsewhere.

6 REPLIES 6
BasilDV
Moderator

Hi @kms3

 

Welcome to the Community!

 

The emails that you are pertaining, is it the incoming mails or outgoing mails?

If incoming, are you using your TPG mail account? Have you checked the filtering that you've set for your mail account?

 

If outgoing, how many emails are you sending per day? How many recipients are there in an email?

 

BasilDV

kms3
Level 2
It’s my outgoing mail is hitting the receivers spam or junk folder.
kms3
Level 2
I send about four emails a week.
david64
Level 14

Hi @kms3 . Has this only started happening now?

Is it the same group of recipients whose emails are being marked as spam?

Or, are all your emails to anyone being marked as spam at the other end? Emails are checked for spam at the receiving end.

 

kms3
Level 2

It has been happening consistantly for two to three years. No particular group...

david64
Level 14

@kms3 . What happens at the other end if you send the same email (same destination, same subject, content) using Post Office?