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move the broadband to new location

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Level 1a

I am moving home and planning to move my connection with me as well. The new apartment woodforest bank online we are moving to is on Telstra velocity. So, is there any chance that I  can use my service to the new address?

1 REPLY 1
Moderator

Hi @asherxo,

 

Thanks for raising this to us. Send me your account details (Username/Customer ID together with the current and new service address) also include your best contact number and preferred time. I'll have our Moving Home Team contact you to discuss details of relocation.

 

In case you need a reference:

 

How do I private message (PM) in the community

 

Regards, 

 

 

I am moving home and planning to move my connection with me as well. The new apartment we are moving to is on Telstra velocity. So, is there any chance that I  can use my service to the new address?