For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.
We have created this article that can guide you on How to Check for NBN Network Outage
If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : Troubleshooting No Internet Connection
In your case, the service has been affected by an unplanned NBN network outage, which was resolved.
We have checked the status of your connection and it shows up and running now.
Let us know if we can be of further assistance.