nbn box - no lights

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Level 1c

after a nearby lightning stike, my black nbn box is showing no lights.

 

I have tested the power adapter on the modem - that works

1 REPLY 1
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Moderator

Hi @geoffm , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

 

To send a PM, please refer to this link: How do I private message (PM) in the community