nbn box - no lights

[geoffm]

after a nearby lightning stike, my black nbn box is showing no lights.

I have tested the power adapter on the modem - that works

[Riezl]

Hi @geoffm , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.

To send a PM, please refer to this link: How do I private message (PM) in the community