TPG Community

Get online support

nbn box took too long to connect. DSL light is flashing, power and link light is on

davyzhang11
Level 2

After a period of time approximately 24 hours, the internet will get disconnected and dsl light will be flashing. It will take 1-2hours before the dsl light back on light and the internet will be restored.

 

I tried reset the nbn box by pressing the reset button for 20 secs, but it is still not working

 

 

 

1 REPLY 1
BasilDV
Moderator

Hi @davyzhang11 

 

We'd like to check on this further and test the line.

 

Please send us a private message with your account details.

 

BasilDV