nbn no internet

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Level 1

There was an nbn outage in my area earlier today. I was notified by a text message that the outage had been resolved. It has been a while since then and I tried restarted the nbn box and modem. I am still not getting internet. Please help me out here...

1 REPLY 1
Moderator

Hi @jayeshp,

 

Though we send SMS regarding outages, NBN customers can also check if their services are affected by an unplanned NBN network outage.

 

We have created this article that can guide you on How to Check for NBN Network Outage

 

In your case, NBN Co. tagged the outage as resolved and it shows that your service is now up and running.

 

Let us know if we can be of further assistance.