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nbn outrage from last night (10/2/2020)

Level 1a

No internet since last night around 9:30 pm at my address. The upload light fleshing and internet connection light off shown on NBN box.  It would be appreciated if someone can check it or let me know when I can have the internet back.  Thank you.


Hi @lihenry ,


Thanks for raising this to us. We ran an initial test to the service the result shows a possible line fault causing the service not to work, we raised this to our Engineering Team for further handling and investigation. Updates will be provided within 24-48hrs via SMS or Phone call. We apologise for any inconvenience.


Let us knwo how it will go and should you require further assistance.