nbn outrage from last night (10/2/2020)

[lihenry]

No internet since last night around 9:30 pm at my address. The upload light fleshing and internet connection light off shown on NBN box.  It would be appreciated if someone can check it or let me know when I can have the internet back.  Thank you.

[Shane]

Hi @lihenry ,

Thanks for raising this to us. We ran an initial test to the service the result shows a possible line fault causing the service not to work, we raised this to our Engineering Team for further handling and investigation. Updates will be provided within 24-48hrs via SMS or Phone call. We apologise for any inconvenience.

Let us knwo how it will go and should you require further assistance.

Cheers!