nbn speed upgrade contract reset or not?

[billwharton]

I want to upgrade my nbn12 plan to nbn100 but I'm wondering if doing so will reset my contract.

thanks

[orbistat]

Hi @billwharton I would say no if I'm reading this correctly. It wouldn't specify Inside/Outside contract otherwise.

Change of Plan Inside Contract Outside Contract

NBN Bundle - Upgrade	$0	$0
NBN Bundle - Downgrade	$0	$0

TPG NBN Broadband customers are not able to change their plan to a TPG ADSL2+/ADSL services.

It's in Extra pricing info /change of plan fees.

I'd suggest you check your maximum attainable line rate on your modem to make sure you can get close to that rate first.

[BasilDV]

Good day @billwharton,

Welcome to TPG Community!

There will be no fee or contract reset when you upgrade or downgrade your NBN plan.

Our NBN100 plan comes with Unlimited data with a Typical Evening Speed of 78.1 Mbps which is great for multiple users at the same time, HD streaming and gaming. You can get this for as low as $89.99/Month.

Our Change of plan team can help us with the process. You may shoot me a private message with your contact details (preferred time and best number) and I will arrange a call from them.

Kind regards,