no internet 5days

[0451884261d]

i cant connect to the wife last 5days. modem was working normally. and have attached photo. i dont understanding, can someone help me?

[Ahra_G · Accepted solution]

Hi @0451884261d, 

Could you please confirm whether this is for TPG or iiNet? 

-Ahra_G

[0451884261d · Accepted solution]

this is tpg. but i dont understanding for this process

[Ahra_G]

The screenshot attached was for iiNet, @0451884261d. Send us a private message along with your TPG username or Customer ID so we can assist further. 

[0451884261d]

name dulguun