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TPG 5G Home Broadband connectivity issues

Manav
Level 2

I switched from Belong NBN and signed up for the TPG 5G wireless home broadband a couple of months ago. Everything was great and since the past 2 weeks... total chaos!

I'd be lucky if I got 10mbps speeds. Home business in tatters, bleeding money. I need answers as to what on earth is going on with this service. In talks with Helpdesk but we are getting nowhere.

How to resolve this connectivity fiasco?

Thanks guys. 

1 REPLY 1
Ahra_G
Moderator

Hi @Manav

 

The 5G Home Broadband Speeds are variable and you may experience slower speeds than the applicable maximum during busy periods and other times.

 

Send us a private message and we'd be glad to assist. 

 

-Ahra_G