TPG Community

Get online support

TPG 5G Home Broadband connectivity issues

Level 2

I switched from Belong NBN and signed up for the TPG 5G wireless home broadband a couple of months ago. Everything was great and since the past 2 weeks... total chaos!

I'd be lucky if I got 10mbps speeds. Home business in tatters, bleeding money. I need answers as to what on earth is going on with this service. In talks with Helpdesk but we are getting nowhere.

How to resolve this connectivity fiasco?

Thanks guys. 


Hi @Manav


The 5G Home Broadband Speeds are variable and you may experience slower speeds than the applicable maximum during busy periods and other times.


Send us a private message and we'd be glad to assist.