could you please help to check what happen to my internet conection attached to telp 0394659864.we havent got internet for the last 1 week.
Could you be kind enough to get back to us.
Before attempting the troubleshooting steps, we recommend that you do the following below.
If you are still unable to connect to the Internet, you can proceed with the troubleshooting steps indicated on this link: https://www.tpg.com.au/support/problems_connect_internet.php
In your case, the issue has been escalated to our Engineering team and a TPG technician has been requested to visit your premises to check your service. Further updates will be given by an assigned Engineer via SMS or phone call as soon as it becomes available.