no password given

[johnston81N]

I am trying to log into "my accont" for the first time so i can activate my sim, but i cannot seem to find a password that might have been sent to me before hand. when i try and click on forgot password it comes up with an error 

"Sorry, we are unable to send your temporary password.
Please check and try again here."

[Ahra_G]

Hi @johnston81N, 

Upon sign up, the system will normally require you to nominate a password of your choice.

Let us have your account number or TPG mobile number via PM so we can assist with the activation. 

Thanks! 

Ahra_G