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no service since 24th December (internet wireless)

miguelsaavedra
Level 2

Good evening. My name is Miguel Saavedra, a customer of yours, and I am writing to you because I have been without internet at home since December 24th. And the worst of all is not that, it is that I was already without service from the first of December until 12th.
On the web site it says that it would be fixed today, but I am still without connection. Could you tell me when I will be able to have internet service at home again (it is wireless).
Thanks.

1 REPLY 1
Aubrey
Moderator

Hi Miguel, could you send your customer ID via private message so we can have a closer at this and check for updates?

 

Thanks,

Aubrey