Get online support
Hi
My Internet connection has become unstable over the last 3 days - we either lose a connection or I can't download from WhatsApp or Facebook from a mobile phone.
Looking 3 the router logs I am seeing these arrors come up on my Archer modem connected to the NBN router. NBN lights are all good no issues.
Hi devriena,
I would suggest to you to check.
- First the power adaptor of the TPG modem, it must be 12VDC 2A (it is labeled on it).
- Try with different modem if possible.
- The issue is from the WIFI or the Wired connection.
I could assit you better if clarify NBN HFC or FTTC.