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ppp2 sent [LCP TermReq id=0x4 "Failed to authenticate ourselves to peer"]

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Level 1

Hi 

 

My Internet connection has become unstable over the last 3 days - we either lose a connection or I can't download from WhatsApp or Facebook from a mobile phone.

 

Looking 3 the router logs I am seeing these arrors come up on my Archer modem connected to the NBN router. NBN lights are all good no issues.

1 REPLY 1
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Moderator

Hi devriena,

 

I would suggest to you to check.

- First the power adaptor of the TPG modem, it must be 12VDC 2A (it is labeled on it).

- Try with different modem if possible.

- The issue is from the WIFI or the Wired connection.

I could assit you better if clarify NBN HFC or FTTC.