sent wrong modem

[Wen9x88]

customer services told me vx420 in stock so i order one.

but today i received wrong modem, its vx220.

can i return it or what should i do next ?

thanksss

[Ahra_G]

Hi @Wen9x88, 

The type of modem we provide will depend on the NBN technology you have. 

Let us assist and check this order. Any chance you can PM us with your Customer ID or username? 

Thanks! 

Ahra_G